Support Center

If you're not receiving verification emails:

• Check your spam/junk folder
• Wait 5-10 minutes as emails may be delayed
• Ensure you entered the correct email address
• Try resending the verification email from the login page

Try these steps:

• Make sure your email is verified
• Check if caps lock is on
• Try resetting your password
• Clear your browser cache and cookies
• Try using a different browser

To reset your password:

1. Go to the login page
2. Click "Forgot your password?"
3. Enter your email address
4. Check your email for reset instructions
5. Follow the link to create a new password

To complete your profile:

• Fill in all required fields (Name, Phone, Address, Date of Birth, Gender)
• Add your resume content (maximum 4,500 words)
• Save your changes
• Your profile completion percentage will update automatically

Resume content is limited to 4,500 words. To reduce length:

• Focus on your most relevant experience
• Use bullet points instead of paragraphs
• Remove older or less relevant jobs
• Summarize education and certifications

Yes! You can update your profile anytime:

• Go to your dashboard
• Click "Edit Profile"
• Make your changes
• Click "Save Profile"

To apply for jobs, you need to:

• Be logged in to your account
• Have a complete profile
• Fill in all required profile fields
• Add resume content

You'll be redirected to complete your profile if it's incomplete.

Job posting requirements:

• Use a company email address (not personal emails like Gmail)
• Complete your company profile
• Fill in all required job details
• Add a detailed job description

To view your applications:

• Log in to your jobseeker dashboard
• Click "My Applications" or "View All Applications"
• You'll see all jobs you've applied to
• Applications are marked with green "Applied" badges

Jobs need to be published to be visible:

• Complete your company profile first
• Go to your employer dashboard
• Find your job and click "Publish"
• Published jobs expire after 7 days but can be republished

Try these troubleshooting steps:

• Refresh the page (Ctrl+R or Cmd+R)
• Clear your browser cache and cookies
• Check your internet connection
• Try a different browser
• Disable browser extensions temporarily

If location autocomplete isn't working:

• Type city names fully (e.g., "Dallas, Texas")
• Check if location services are enabled
• Try typing without special characters
• Clear browser cache

For persistent errors:

• Take a screenshot of the error
• Note what you were trying to do
• Try refreshing the page
• Contact support using the form below

To delete your account, please contact our support team using the form below. Include:

• Your email address
• Reason for deletion
• Confirmation that you want to permanently delete all data

Email addresses cannot be changed directly. You'll need to:

• Create a new account with your new email
• Contact support to transfer your data
• Or contact support for manual email change assistance